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How can I confirm my booking with the LOFT Hotel Bratislava hotel?

• If you have booked directly with the hotel:
To confirm your reservation, please send an email to: reservation@lofthotel.sk and sma@quinta.im with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address

• If you have booked through an OTA (Booking, Expedia..):

You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.

Is there a parking at LOFT Hotel Bratislava hotel ?

Parking services:
We do have parking.
Parking is available for guests and non-guests.
Parking cannot be booked in advance.

Parking Rates:
Standard parking price for guests:
• Parking price for all vehicles: 25 EUR/day

Standard parking price for non-guests:
• Parking price for all vehicles: 3.50 EUR/hour

Unfortunately we do not have a valet parking service.

Parking location and access:
The parking is open 24/7.
In-and-out privileges:
You can exit and enter anytime without extra charges.
it is not possible to access the parking area before check-in.
It is not possible to use the parking after check-out.

Parking description:
Our parking has 50 spots.
Max headroom: 200 cm.
The parking area is covered.
Our parking is not accessible to persons with disabilities.
The parking is secured.
The parking is equipped with CCTV cameras.

Accepted vehicles:
Accepted vehicle types: Bike, Minivan, Mobility scooter, Motorbike, Pick-up, Sedan, SUV.
We are not able to accept the following vehicles: Bus, Caravan, Gas vehicle, RV, Trailer, Truck.

We have bike parking facilities.
Bike parking is not secured.
Bike parking location: located at the main parking area.
Bike parking is available for free.
Our parking is not equipped with bike maintenance tools.
Bikes cannot be stored in your room.

Street parking is not available.

What are the payment methods accepted at LOFT Hotel Bratislava hotel ?

General Policy:
• Depending on the rate you select, payment will either be upon reservation or check-in.
• Credit Card is not mandatory during the reservation request.
• At check-in, you will need a valid credit or debit card and an ID.
• If you’re having trouble making your reservation contact us and we’ll assist you.
Means of Payment:
We accept the following payment methods:
• Visa
• MasterCard
• Git card/Voucher
All means of payment not listed above are considered unacceptable.
Cash Payment:
• We accept cash payments at the front desk.
• You need a valid credit or debit card as a guarantee to book your stay online, even in case of cash payment. If you do not have a credit or a debit card, please get in touch with us.
Extra charge for credit card payment:
• There is no surcharge for credit card payments.
Multicard payment:
• We cannot split the payment between different credit cards.
Deposit:
• We do not require a security deposit.
Installments:
• We do not accept installment payments.
Payment for someone else:
• We do not accept payments made for someone else.

Is there a restaurant in LOFT Hotel Bratislava hotel ?

Definitely, Loft and Wilson Bratislava has a restaurant:

Restaurant Fabrika The Beer Pub:
• International, Family style
• Indoor & outdoor
• Open 7/7.
• Open all year.
• Opening times:
 • from 11:30 to 23:59.
• Price range: $$$
• Open for hotel residents and visitors.
• Reservation is mandatory.
• Kids friendly.
• Wheelchair accessible.
• Lunch boxes are not available.
• Max capacity: 180 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
 • Kids menu
 • High chairs
• Dress code:
• Casual
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
Restaurant Fabrika The Beer Pub menu
Restaurant Fabrika The Beer Pub drink list
Restaurant Fabrika The Beer Pub website

How can I cancel my booking with the LOFT Hotel Bratislava hotel?

• If you have booked directly with the hotel:
Cancellation policy:

- Flexible: Free cancellation until 15:00 the day before arrival. After that, the first night will be charged.

- Non-refundable: The full amount of your reservation will be charged at reservation. No refund options available.

Please check the Cancelation policy details on your reservation confirmation.

To cancel your reservation, please send an email to: reservation@lofthotel.sk and sma@quinta.im with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address

• If you have booked through an OTA (Booking, Expedia..):

Reservations made through any OTA must be managed directly with the OTA.

To cancel a reservation:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to cancel the reservation.

Refunds will depend on the cancellation policy clearly stated at the time of booking and in the confirmation email.
Please kindly note the property is not able to make any exceptions to this policy.

What are the activities at or close to LOFT Hotel Bratislava hotel ?

Unfortunately, we don't provide any tourist pass

How to apply for a job or internship at LOFT Hotel Bratislava hotel ?

Thank you for your interest, please feel free to contact the Human Resources Department.
E-mail: fom@lofthotel.sk

How can I book a meeting room at the LOFT Hotel Bratislava hotel?

To make a business meeting room reservation, please send an email to: molnar@lofthotel.sk with the following information:
 • Date
 • Number of days
 • Start time
 • End time
 • Number of attendees
 • Number of meeting rooms
 • Number of accommodation (if needed)
 • Special requests
 • Phone number
 • Email address

Does LOFT Hotel Bratislava hotel provide a special diet and allergy-free menu ?

Our restaurant is able to accommodate the following dietary requirements.

Available at all times:
Almond-free, dairy-free, egg-free, gluten-free, hypoallergenic, nut-free, organic, peanut-free, seafood-free, sesame-free, soy-free and vegetarian.

Available upon request (let us know at check-in):
Vegan, lactose free-milk, low carb and plant based milk.

Not available on our menu:
Mehadrin Kosher, halal and kosher.
See our menu here

Can I make a private transfer reservation to/from the LOFT Hotel Bratislava hotel?

To reserve a private transfer, please send an email to: reception@lofthotel.sk with the following information:
• Phone number
• Email address
• Reservation number
• Flight/Train number
• Airport/Train station
• Date
• Number of guests
• Time
• Number of cases/luggage

How can I contact the LOFT Hotel Bratislava hotel?

To reach the hotel staff, please find the details for each department below:

Reception
Email: reception@lofthotel.sk
Phone: +421 901 902 680
Toll-Free #: Not available
SMS: Not available

Reservation
Email: reservation@lofthotel.sk
Phone: +421 901 902 680
Toll-Free #: Not available
SMS: Not available

What time is breakfast served at hotel LOFT Hotel Bratislava?

Breakfast is served daily from 06:30 to 10:30 and from 07:00 to 10:30 on weekends.
The breakfast is served in Fabrika The Beer Pub.

We can also serve breakfast in room upon request.

Can LOFT Hotel Bratislava hotel arrange special requests like wine, birthday cake, flowers, decoration, etc. ?

We are able to accommodate special requests
The following items are available:
- Flowers
- Wine

What time is the check in at LOFT Hotel Bratislava hotel ?

You are welcome to check in anytime after 15:00.
Early check-in from 08:00 is free upon availability
Guests who arrive early can use our facilities free of charge before check-in.

Does LOFT Hotel Bratislava hotel provide meeting rooms?

We offer 4 conference rooms in the Wilson Palace building with different settings. From small to large meetings with maximum capacity of 110 PAX.

Services:
- Event planning team focused on success
- Audiovisual equipment and tech support
- Flipchart, highlighters, paper, pens and paper notebooks
• For more info, click HERE.

May we leave our luggage before check in, at LOFT Hotel Bratislava hotel ?

Secure luggage storage is available for all our guests for free before check-in and after check-out.

Do you accept kids at LOFT Hotel Bratislava hotel ?

Children are welcome.
Children up to 6 years old can stay with their parents for free.
Adult rate applies from 7 years old.
Our prices for adults and kids vary based on seasonality. Please request a price simulation to see the best price available for your dates.
We don't offer a kids club.
We are sorry, but we don't have a fun zone.
Children under the age of 18 must always be accompanied by their family or legal guardians.
Please email us for more details: fom@lofthotel.sk.

Do you provide flight & hotel packages at the LOFT Hotel Bratislava hotel?

We don’t provide packaged deals (flights + hotel)
Closest Airport(s)
• Bratislava (BTS)
• Vienna (VIE)
Inbound flights every day.
Outbound flights every day.

Does LOFT Hotel Bratislava hotel have special offers, gift boxes or vouchers?

We do not have any special offers available

What is LOFT Hotel Bratislava hotel star rating ?

Our hotel is independent.
- Star rating: 4 stars.
- Service category: Upscale.

Frequently Asked Questions

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