Frequently Asked Questions
Does the hotel have a restaurant or bar?
Yes, FABRIKA The Beer Pub is located directly at the hotel and serves food together with beer brewed on site.
Guests can also visit our Wine Bar and Coffee Lounge for wine, coffee and selected refreshments.
Do I need to reserve a table at FABRIKA The Beer Pub?
Yes, advance reservations are strongly recommended, especially during evenings and weekends. The restaurant is popular with both hotel guests and local visitors, and availability cannot be guaranteed without a reservation. Please make your reservation here.
What time is check-in/check-out?
Check-in is from 3:00PM
Check-out is until 11:00AM
Is smoking allowed at the hotel?
No, smoking is not allowed in hotel rooms or indoor communal areas. In case of violation, the guest is obliged to pay a fine of €150 for deep cleaning of the room
Are pets allowed at LOFT Hotel Bratislava?
No, pets are not allowed at LOFT Hotel Bratislava. This policy applies to guest rooms and hotel public areas.
Service animals may be accepted where required by law. Please contact the hotel before arrival to confirm the necessary arrangements.
Can I store my bicycle at LOFT Hotel Bratislava?
Yes, hotel guests can store bicycles in a designated area, subject to available space in the underground garage.
Bicycles cannot be stored inside guest rooms or hotel corridors.
What is the cancellation policy?
The cancellation policy depends on the selected rate. We offer:
Non Refundable cancellation policy: The full amount of your reservation will be charged at reservation. No refund options available.
Flexible cancelation policy: Free cancellation is possible till 3PM one day before arrival.
Please check the conditions shown during booking and in your confirmation email.
What is the best way to book a room at LOFT Hotel Bratislava?
The best available rates and direct-booking benefits can be found on our official website. Booking directly also makes it easier to communicate with the hotel regarding changes, special requests and additional services.
Does LOFT Hotel Bratislava have rooms for guests with reduced mobility?
Yes, LOFT Hotel Bratislava has one fully adapted accessible room for guests with reduced mobility. Other rooms are accessible by elevator but are not fully wheelchair adapted.
As the accessible room is limited to one, please contact the hotel before booking to confirm availability and discuss any specific requirements.
What amenities are included in the room?
Room amenities include complimentary Wi-Fi, air conditioning, a safe, toiletries, coffee and tea-making facilities, and a complimentary minibar.
Available amenities may vary slightly depending on the selected room category.
Do you offer vegetarian, vegan or gluten-free food?
Yes, selected vegetarian, vegan and gluten-free options are available. Please inform our staff about any dietary requirements or food allergies before ordering.
For special breakfast requirements, we recommend contacting the hotel before arrival.
Does LOFT Hotel Bratislava offer room service?
Yes, room service is available daily from 7:00 am until 9:30 pm. Guests can order food and drinks from the current menu at FABRIKA The Beer Pub.
A room service surcharge of €5 applies to each order. Please contact reception to place your order.
Is early check-in or late check-out available?
Early check-in and late check-out may be available upon request and are subject to room availability. Additional charges may apply.
Please contact our reception to check availability.
What is the minimum age for check-in?
The minimum age for check-in is 18 years. Guests under the age of 18 must be accompanied by a parent or legal guardian.
A valid photo ID is required at check-in.
Does LOFT Hotel Bratislava offer parking, and how much does it cost?
Yes, secure underground parking (max height 2m) is available* to our guests.
Parking rates:
€25 per 24h/vehicle for hotel guests
€3,50 per hour for non-hotel guests
*It is not possible to reserve a parking space in advance!
Does LOFT Hotel Bratislava offer transfers?
Yes, transfers can be arranged upon request.
Please contact the hotel in advance and provide the date and time of pick-up your arrival or departure details, including the airport, and flight number if applicable. Transfer prices can be found here.
Can I receive an invoice for my company?
Yes, we can issue an invoice with company billing details. Please provide the complete company name, registered address, company identification number and VAT number, if applicable, before the invoice is issued.
How can I modify or cancel my reservation?
Reservations made directly with the hotel can be modified or cancelled by contacting our reservations team, subject to the conditions of the selected rate.
Reservations made through Booking.com, Expedia or another booking platform must be managed through the third-party platform.
Do all rooms have a television?
Most rooms have a television. However, selected room categories are intentionally offered without a TV.
Please check the room description carefully when making your reservation.
Is breakfast included, and what are the breakfast opening hours?
Breakfast is included only when stated in your selected room rate. Guests whose reservation does not include breakfast can add it for an additional charge of €20 per person.
Breakfast is served daily:
Monday-Friday: 06:30-10:30AM
Saturday & Sunday: 07:00-10:30AM
Is the reception open 24 hours, and can I arrive after midnight?
Yes, our reception is open 24 hours a day, and guests may check in after midnight.
We recommend informing the hotel in advance if you expect to arrive late.
Can I store my luggage before check-in or after check-out?
Yes, hotel guests can store their luggage at reception before check-in and after check-out. This service is available free of charge on the day of arrival and departure.
Does the hotel require a security deposit?
Yes, a security deposit of €150 is required at check-in. The deposit may be pre-authorised on a payment card or collected according to the hotels payment procedure.
The deposit is released or refunded after check-out, provided that no damage, missing items or additional charges have been identified.
Where is LOFT Hotel Bratislava located, and how far is it from the Old Town and main train station?
LOFT Hotel Bratislava is located close to the Presidential Palace, between Bratislava Old Town and the main train station. The historical centre can be reached in approximately 10 to 15 minutes on foot, and the main train station is also within walking distance.
Can LOFT Hotel provide a stamped booking confirmation for my visa application?
Yes, we can provide official accommodation confirmation for visa purposes once a valid non-refundable reservation has been made. Please contact our reservations team with your reservation details and the full names of guests requiring confirmation.
What payment methods does LOFT Hotel Bratislava accept?
We accept:
Visa
MasterCard
American Express
Voucher (made through our website)
Cash (payment made at the front desk)**
**you need a valid credit/debit card as a guarantee to book your stay online, even in case of cash payment.
Is the minibar complimentary, and how often is it refilled?
Yes, the minibar is complimentary and is refilled once per day during your stay.
Are extra beds and baby cots available?
Baby cots and extra beds are available in selected room categories and are subject to availability.
Please request them before arrival so we can confirm whether they can be placed in your selected room. Additional charges may apply.