To reach the hotel staff, please find the details for each department below:

Reception
Email: reception@lofthotel.sk
Phone: +421 901 902 680
Toll-Free #: Not available
SMS: Not available

Reservation
Email: reservation@lofthotel.sk
Phone: +421 901 902 680
Toll-Free #: Not available
SMS: Not available

You are welcome to check in anytime after 15:00.
Early check-in from 08:00 is free upon availability
Guests who arrive early can use our facilities free of charge before check-in.

Here are some approximate taxi fares and time ranges
• Bratislava International Airport(BTS) 25 EUR, 15mn.
• Vienna International Airport(VIE) 79 EUR, 45mn.
• Bratislava Main Train Station 10 EUR, 5mn.
• Bratislava Nivy bus station 10 EUR, 10mn.
• Railway Station Petržalka 15 EUR, 13mn.
• Old Town, Port, River side, city center 10 EUR, 5mn.

Breakfast is served daily from 06:30 to 10:30 and from 07:00 to 10:30 on weekends.
The breakfast is served in Fabrika The Beer Pub.

We can also serve breakfast in room upon request.

Our hotel is independent.
- Star rating: 4 stars.
- Service category: Upscale.

To modify your booking:
• If you have booked directly with the hotel:
Please send an email to: reservation@lofthotel.sk and sma@quinta.im with the following information:
Requested modification
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address

• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.

If a modification fee applies, we will let you know before processing your request.

To extend your stay:
Please send an email to: reservation@lofthotel.sk and sma@quinta.im with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address

To add guest(s) to your booking:
Please send an email to: reservation@lofthotel.sk and sma@quinta.im with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number

If a modification fee applies, we will let you know before processing your request.

• If you have booked directly with the hotel:
Cancellation policy:

- Flexible: Free cancellation until 15:00 the day before arrival. After that, the first night will be charged.

- Non-refundable: The full amount of your reservation will be charged at reservation. No refund options available.

Please check the Cancelation policy details on your reservation confirmation.

To cancel your reservation, please send an email to: reservation@lofthotel.sk and sma@quinta.im with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address

• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.

To cancel a reservation:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to cancel the reservation.

Refunds will depend on the cancellation policy clearly stated at the time of booking and in the confirmation email.
Please kindly note the property is not able to make any exceptions to this policy.

• webspecial
Valid all year

We guarantee the best price for direct bookings.
If you find a lower rate elsewhere, we’ll match it.
Additionally, you'll enjoy all the benefits of booking directly.

To qualify for a price match, the rate must:
• Apply to the same accommodation
• Have the same cancellation policy
• Be a public rate that is viewable and bookable by anyone

We are open all year round.
The property is not undergoing renovations, nor are any planned at this time.
Year of construction: 2011
Operating since: 2015

General Policy:
• Depending on the rate you select, payment will either be upon reservation or check-in.
• Credit Card is not mandatory during the reservation request.
• At check-in, you will need a valid credit or debit card and an ID.
• If you’re having trouble making your reservation contact us and we’ll assist you.
Means of Payment:
We accept the following payment methods:
• Visa
• MasterCard
• Git card/Voucher
All means of payment not listed above are considered unacceptable.
Cash Payment:
• We accept cash payments at the front desk.
• You need a valid credit or debit card as a guarantee to book your stay online, even in case of cash payment. If you do not have a credit or a debit card, please get in touch with us.
Extra charge for credit card payment:
• There is no surcharge for credit card payments.
Multicard payment:
• We cannot split the payment between different credit cards.
Deposit:
• We do not require a security deposit.
Installments:
• We do not accept installment payments.
Payment for someone else:
• We do not accept payments made for someone else.

Parking services:
We do have parking.
Parking is available for guests and non-guests.
Parking cannot be booked in advance.

Parking Rates:
Standard parking price for guests:
• Parking price for all vehicles: 25 EUR/day

Standard parking price for non-guests:
• Parking price for all vehicles: 3.50 EUR/hour

Unfortunately we do not have a valet parking service.

Parking location and access:
The parking is open 24/7.
In-and-out privileges:
You can exit and enter anytime without extra charges.
it is not possible to access the parking area before check-in.
It is not possible to use the parking after check-out.

Parking description:
Our parking has 50 spots.
Max headroom: 200 cm.
The parking area is covered.
Our parking is not accessible to persons with disabilities.
The parking is secured.
The parking is equipped with CCTV cameras.

Accepted vehicles:
Accepted vehicle types: Bike, Minivan, Mobility scooter, Motorbike, Pick-up, Sedan, SUV.
We are not able to accept the following vehicles: Bus, Caravan, Gas vehicle, RV, Trailer, Truck.

We have bike parking facilities.
Bike parking is secured.
Bike parking location: located at the main parking area.
Bike parking is available for free.
Our parking is not equipped with bike maintenance tools.
Bikes cannot be stored in your room.

Street parking is not available.

Although we don't have a dedicated spa area, massage services are available. You can book a classic relaxing massage provided in the hotel room on a portable massage table.
Prices:
60 min – 69 EUR
90 min – 89 EUR
Payment is made directly to the masseuse.
For more info, click HERE.

Unfortunately, we don't provide any tourist pass

• If you have booked directly with the hotel:
To confirm your reservation, please send an email to: reservation@lofthotel.sk and sma@quinta.im with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address

• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.

Cancellation policy:

- Flexible: Free cancellation until 15:00 the day before arrival. After that, the first night will be charged.

- Non-refundable: The full amount of your reservation will be charged at reservation. No refund options available.

Please check the Cancelation policy details on your reservation confirmation.

We are sorry, but we do not have a loyalty program.

By booking directly with us, you will enjoy the following benefits (subject to availability):

Price & Payment:
- Best price guaranteed
- Flexible cancellation
- Secure payment

Available for free:
- Baby cot
- Safe

Advantages:
- Direct communication
- No hidden costs
- Personalized service

To request a price match, please send an email to reservation@lofthotel.sk and ala@quinta.im including the following details:

Name
Arrival date
Departure date
Number of adults
Number of teenagers
Number of children
Number of babies
Room type
Requested meal plan (Room only, B&B, half board, full board, all-inclusive, etc.)
Final rate on the hotel's website (indicate currency)
Final rate on the comparison website (indicate currency)
Comparison website

We are happy to work with travel agents.

I can show you our best rates and help you book. (Don't forget to indicate your IATA code for the payment of the commission).

You can also use the travel agent code YX 36523 to book with a net price.

The property is also listed on
• Amadeus YX BTSLOF
• Sabre YX 143625
• Galileo YX A6627
• Worldspan YX BTSLO